Juice Extractor Frequently Asked Questions (FAQ)

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Juice Extractor


  1. Q: How do I know if I need the 120v or 220v model?
    A: If you live in North America, you need the 120v version. If you live anywhere else, you need the 220v version.

  2. Q: Will the Juice Extractor be able to handle hard jobs like juicing prickly pear, cactus, or crushing ice?
    A: Yes, the Juice Extractor is extremely powerful. It can juice hard root vegetables like turnips or ginger and plants with tough skin such as cactus and aloe. It can also be used to grind coffee beans.

  3. Q: How wide is the chute?
    A: The chute is 2 inches in diameter.

  4. Q: What is the difference between the chrome and white models?
    A: The difference is purely cosmetic. Both models are made out of the same materials. Some people choose the color that best matches their other appliances.

  5. Q: What other things can I use my Juice Extractor for?
    A: The Juice Extractor is extremely versatile. Four different pasta nozzles allow for different shapes and sizes of homemade pasta. The unit comes with a ricing nozzle for making rice and potato cakes, a mincing nozzle to make salsa and mince fresh herbs, and a blank screen. The Juice Extractor can also be used for making ice cream or smoothies, grinding fresh coffee, nuts, and even ice.

  6. Q: What is the warranty on the Juice Extractor?
    A:The Juice Extractor comes with a 5 year warranty, which covers the removable parts, motor, and body.

    Defective parts will be repaired or replaced at our discretion. This warranty covers damage due to manufacturer defect. Damage resulting from misuse, abuse, or accidental damage will not be covered.

    If you would like to file a claim, simply contact Customer Service.

  7. Q: Are replacement parts available for purchase?
    A: Yes, all removable pieces of the Juice Extractor can be purchased by calling our friendly Customer Service Team. These parts are only available for customers who have already purchased our Juice Extractor.

  8. Q: Why is food moving backward up the chute?
    A: Adding too much food at once can cause a backup. Put the motor in reverse for a few seconds to unclog the chute. If this does not work, take the Juice Extractor apart and remove the excess food, and add food more slowly in the future.

  9. Q: When juicing grapes, the skin is not coming out.
    A: Using the mincing nozzle can produce better results. If the skin of the grapes is clogging the strainer, adding a high fiber food like carrots can help.

I have a question about my order.
If you have a general question about your order that is not covered above, please visit our General Product FAQ. Topics covered include returns, payment, ordering methods, shipping, status, problems with your order, password, etc.

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Juice Extractor
120V (White Casing) | North American Model 220V (White Casing) | International Model
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Juice Extractor
120V (Chrome Casing) | North American Model 220V (Chrome Casing) | International Model
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Savings: $64.75 (20%)
Your Price: $259.00
Savings: $64.75 (20%)

Live Outside North America?

The Juice Extractor is made with North American plugs and uses 120v power. If you live outside North America, you can order the 220v models. They are identical to the 120v counterparts in both look and function.

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