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Juice Extractor Frequently Asked Questions (FAQ)

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Juice Extractor

 

  1. Q: How do I know if I need the 120v or 220v model?
    A: If you live in North America, you need the 120v version. If you live anywhere else, you need the 220v version.

  2. Q: Will the Juice Extractor be able to handle hard jobs like juicing prickly pear, cactus, or crushing ice?
    A: Yes, the Juice Extractor is extremely powerful. It can juice hard root vegetables like turnips or ginger and plants with tough skin such as cactus and aloe. It can also be used to grind coffee beans.

  3. Q: How wide is the chute?
    A: The chute is 2 inches in diameter.

  4. Q: What is the difference between the chrome and white models?
    A: The difference is purely cosmetic. Both models are made out of the same materials. Some people choose the color that best matches their other appliances.

  5. Q: What other things can I use my Juice Extractor for?
    A: The Juice Extractor is extremely versatile. Four different pasta nozzles allow for different shapes and sizes of homemade pasta. The unit comes with a ricing nozzle for making rice and potato cakes, a mincing nozzle to make salsa and mince fresh herbs, and a blank screen. The Juice Extractor can also be used for making ice cream or smoothies, grinding fresh coffee, nuts, and even ice.

  6. Q: What is the warranty on the Juice Extractor?
    A:The Juice Extractor comes with a 5 year warranty, which covers the removable parts, motor, and body.

    Defective parts will be repaired or replaced at our discretion. This warranty covers damage due to manufacturer defect. Damage resulting from misuse, abuse, or accidental damage will not be covered.

    If you would like to file a claim, simply contact Customer Service.

  7. Q: Are replacement parts available for purchase?
    A: Yes, all removable pieces of the Juice Extractor can be purchased by calling our friendly Customer Service Team. These parts are only available for customers who have already purchased our Juice Extractor.

  8. Q: Why is food moving backward up the chute?
    A: Adding too much food at once can cause a backup. Put the motor in reverse for a few seconds to unclog the chute. If this does not work, take the Juice Extractor apart and remove the excess food, and add food more slowly in the future.

  9. Q: When juicing grapes, the skin is not coming out.
    A: Using the mincing nozzle can produce better results. If the skin of the grapes is clogging the strainer, adding a high fiber food like carrots can help.
  10.  

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If you have a general question about your order that is not covered above, please visit our General Product FAQ. Topics covered include returns, payment, ordering methods, shipping, status, problems with your order, password, etc.

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Incredible Deal!
Juice Extractor
120v (White Casing)
Juice Extractor White 120v
MSRP: $293.75
Your Price: $235.00
Savings: $58.75 (20%)
Incredible Deal!
Juice Extractor
220v (White Casing)
Juice Extractor White 220v
MSRP: $293.75
Your Price: $235.00
Savings: $58.75 (20%)
Select Juice Extractor Model:

Order Now Order Now
Incredible Deal!
Juice Extractor
120v (Chrome Casing)
Juice Extractor Chrome 120v
MSRP: $323.75
Your Price: $259.00
Savings: $64.75 (20%)
Incredible Deal!
Juice Extractor
220v (Chrome Casing)
Juice Extractor Chrome 220v
MSRP: $323.75
Your Price: $259.00
Savings: $64.75 (20%)
Select Juice Extractor Model:

Order Now Order Now

Live Outside North America?

The Juice Extractor is made with North American plugs and uses 120v power. If you live outside North America, you can order the 220v models. They are identical to the 120v counterparts in both look and function.

Manual Wheatgrass Juicer
MSRP: $62.49
Your Price: $49.97
Savings: $12.52 (20%)
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30 Day Satisfaction Guarantee Seal

I am so confident that you will be more than satisfied with your purchase of Juice Extractor, I am providing my 30-Day Satisfaction Guarantee so you can try it!

The 30-Day Satisfaction Guarantee allows you to try an item for 30 days. If, at any time during those 30 days, you are unsatisfied with your purchase, you may return the Juice Extractor for store credit (less shipping charges). If the product has not been opened or used, you can receive a full refund* (less shipping charges).

Click Here for Full Return Policy Details

5 Year Limited Warranty

The Mercola Juice Extractor has a 5 year limited warranty from the date of purchase to the original purchaser.

This warranty guarantees the product to be free from defects and workmanship during that 5 year period. If your Mercola Juice Extractor exhibits defects during this period we will, upon notice, at our option, either repair or replace the part which proves to be defective.

This warranty does not cover normal wear and tear. Warranty is void if product has been subject to misuse, abuse, accident, unauthorized modification, or used for commercial purposes.

To request a replacement part of repair under the terms of the warranty, or if you have any questions, contact us.

PHONE ORDERS

Toll Free: 877-985-2695 | Int'l Customers : 847-252-4355
MON - FRI (7am - 8pm CST) | SAT - SUN (8am - 5pm CST)

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